Privacy Policy
 

Introduction

ADPG LUANDA - Operador de Terminal, Lda, trading as Noatum Ports Luanda Terminal ("the Company") is committed to ensuring the protection of your privacy. We have developed a Privacy Policy which aims to describe the categories of data collected and their respective purposes, the means of collection, how they are processed, protected and maintained, as well as your rights .

If we ask you to provide certain or data by which you can be identified when using this website, you can be sure that it will only be used in accordance with this privacy statement.

The Company may change this policy from time to time by updating this page. Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.

Identity and address of the person responsible for processing personal data

The person responsible for processing the personal data collected is ADPG LUANDA - Operador de Terminal, Lda, with headquarters at Terminal Polivalente do Porto de Luanda, Luanda, Angola .

Collection and processing of personal data

You may be asked to provide your personal data whenever you are in contact with the Company or its affiliates. The Company and its affiliates may communicate this es personal data with each other and use it s in accordance with this Privacy Policy. They may also, in accordance with applicable law, combine s with other s data to provide and improve our products, services, content and advertising. The data subject is not obliged to provide the personal data that we request am, and may refuse to provide it, but if you choose not to do so, in many cases we will not be able to provide you with our products or services or answer any questions you may have.

Data categories 

Personal data , means any information whatever its nature or medium, including image and sound, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to a combination of factors specific to his physical, physiological, mental, economic, cultural or social identity.. This does not include data where identity has been removed (anonymised data).

We may collect, process, store and transfer different types of personal data from the data subject, which we have grouped together as follows

• Identity data includes first name, last name, username or similar identifier, date of birth and gender. For some services, we may also collect data relating to your nationality, passport number, passport validity and other data from national identification documents

• Contact details include billing address, delivery address, e-mail address and telephone numbers.

• Financial data includes bank account and payment card details.

• Transaction data includes details of payments to and from the data subject and other details of products and services that the data subject has purchased from us.

• Technical data includes the Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, as well as other technologies on the devices you use to access this website.

• Profile data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

• Usage Data includes information about how you use our website, products and services.

• Marketing and communications data includes your preferences in receiving marketing from us and third parties and your communication preferences. We may periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address you have provided. Occasionally, we may also use your information to contact you for market research purposes. We may contact you by e-mail, telephone or post.

The categories of data identified above will be processed for the various purposes indicated below, in accordance with the respective conditions of lawfulness listed. Your personal data will be processed in accordance with the provisions of the Angolan Data Protection Act, which constitutes the legal framework for the processing of your data by the Company. The purposes for which we collect and process your data are listed below:

 

Purposes and grounds for legitimacy

Marketing and sending communications, the basis of legitimacy being your consent or our legitimate interests, as applicable;

The development, fulfilment and execution of the contract for the purchase and sale of products or services, being the respective basis of legitimacy your consent, the contractual execution or our legitimate interests, as applicable; 

• Customer support, the basis of which is contractual performance, fulfilment of a legal obligation or our legitimate interests, as applicable;

• Customer management with the respective basis of legitimacy being contractual performance or our legitimate interests, as applicable ;

• Management of the website on the basis of contractual performance, your consent or our legitimate interests, as applicable;

• Fraud prevention and auditing, with our legitimate interests as the basis for our legitimacy;

• Security of persons and property (where applicable), the basis of which is our legitimate interests;

• IT security and company operations, the basis of which is contractual performance, your consent or our legitimate interests, as applicable; 

• Market research and innovation, where the basis for legitimacy is your consent or our legitimate interests, as applicable;

• Call recording (where applicable), the basis for legitimisation being your consent;

We also collect data in a form that does not, in itself, permit direct or indirect association with any specific individual ("Aggregated Data"). We may collect, use, transfer and communicate non-personal data for any purpose. 

Here are some examples of non-personal information we collect and how we may use it:

• We may collect data such as profession, language, postcode, area code, unique device identifier , referring URL, location and the time zone in which the Company's or affiliates' product is used, so that we can better understand customer behaviour and improve our products, services and advertising.

• We may collect data relating to customers' activities on our website and from our other products and services. This es data is aggregated and processed to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

• We may collect and store details about how you use our services, including search queries. This information may be used to improve the relevance of the results provided by our services. Except in limited cases to ensure the quality of our services over the Internet, this information will not be associated with your IP address.

• With your explicit consent, the Company may send your data to third parties for marketing purposes.

If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Your data will be kept in accordance with this privacy policy and our other data retention policies. To find out more about the latter, you can contact us by sending an e-mail to customerservice@adports.ae.

Communication of Personal Data to Third Parties 

The Company does not communicate personal data to third parties, except in cases where it has obtained the consent of the data subject, or in fulfilment of a contractual obligation (or its prior steps) or judicial obligation, compliance with a legal obligation or legitimate interests under the terms of articles 12 to 20 of the Data Protection Act, and these communications are always carried out in accordance with the applicable legislation.

Personal Data Security

We are committed to ensuring that user information is secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If your personal data is collected on open networks, such as the Internet, it can circulate without security conditions and can be seen and used by unauthorised third parties. 
 

How we use cookies

A "cookie" is a string of information that gives you a unique identifier that we store on your computer. Your browser then provides this unique identifier to be used whenever you submit a query to the website.. We use cookies on the website to, among other things, keep track of the services you have used, record registration information, record your user preferences, keep you connected to the website, facilitate purchasing procedures and keep track of the pages you visit. Cookies help us to understand how the website is being used and to improve your user experience.

The Company's websites, online services, interactive applications, emails and adverts may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited and facilitate and measure the effectiveness of advertisements and web searches. We treat the information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information under local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for purposes of this Privacy Policy.

The Company also uses cookies and other technologies to remember personal information when you use our website, online services and applications. Our goal in these cases is to make your experience with the Company more convenient and personal. Knowing that someone using your computer or device has bought a certain product or used a certain service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers and information about your computer or device helps us to personalise your operating system and provide you with better customer service.

Most browsers are configured to accept cookies by default. However, you can remove or reject cookies in your browser settings. Please note that this may affect the availability and functionality of the website.

Types of cookies

To summarise, the following types of cookies may be used when the user visits the website:

Advertising cookies

Advertising cookies are placed on the user's computer by advertisers and ad servers in order to serve adverts that are more likely to be of interest to the user. These cookies allow advertisers and ad servers to collect information about your visits to the site and other websites, to switch the adverts sent to a specific computer and to track how often an advert has been seen and by whom. These cookies are linked to a computer and do not collect any personal information about the user.

Analytical cookies

Analytical cookies monitor how users arrive at the website and how they interact and move around the website. These cookies let us know which features of the website are working best and which features of the website could be improved.

Our cookies

Our cookies are "first party cookies" and can be permanent or temporary. These are necessary cookies, without which the website will not work properly or will not be able to provide certain features and functionalities. Some of them can be deactivated manually in your browser, but may affect the functionality of sí tio Web .

Personalisation cookies

Personalisation cookies are used to recognise repeat visitors to the website. We use these cookies to record your browsing history, the pages you visit, and your settings and preferences each time you visit the uncle website.

Security cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data unauthorised counterparties.

Website management cookies

The management cookies of sí tio Web are used to maintain your identity or session on sí t io, so that you are not disconnected unexpectedly and so that any information you enter is maintained from page to page. These cookies cannot be deactivated individually, but the user can deactivate all cookies in their browser.

Third-party cookies

Third-party cookies may be placed on your computer when you visit the website by companies that manage certain services we offer. These cookies allow the third parties to collect and monitor certain information about you. These cookies can be deactivated manually in your browser.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used those links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting those websites and those websites are not governed by this privacy statement. You should exercise caution and consult the privacy statement applicable to the website in question.

Control of the personal data of data subject

The user can choose to restrict the collection or processing of their personal data in the following ways:

• whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes;

• if you have previously agreed to the processing d your s personal data for direct marketing purposes, you can change your mind at any time by writing or sending an e-mail to customerservice@luanda.noatumports.com

We will not sell, communicate or rent s your s personal data to third parties unless we have your consent or are required to do so by law. We may use your personal information to send you promotional information about third parties that we consider to be of interest to you, if you tell us that you wish to do so.

You can request detailed information about the personal information we hold about you under the legislation of Angola . For exercising the right to access your data you will have to pay a small fee. If you would like a copy of the information held about you, please write to us at: ADPG LUANDA - Terminal Operator, Lda. - Terminal Polivalente do Porto de Luanda, Luanda, Angola .

If you believe that any information we hold about you is incorrect or incomplete, or if you wish, in accordance with applicable law, to exercise your right to erasure or object to processing, please write to or e-mail us as soon as possible at the above address. We will promptly correct any information found to be incorrect or act accordingly if you exercise other rights.

Information Society Technologies and Services Regulation ("RTSSI ") and the Copyright and Related Rights Act (LDAC)

Abu Dhabi Ports and its subsidiaries ("Abu Dhabi Ports") comply with the provisions of the Regulation of Technologies and Services of the Information Society established in Presidential Decree No. 202/11 of 22 July, (" RTSSI") applicable to Internet service providers. As between Abu Dhabi Ports and the User, we are the sole owners, or are duly licensed, of the contents and products of our websites, as well as all associated technology and respective intellectual property rights, in accordance with applicable legislation, namely Law No. 15/14 of 31 July. We do not grant you any rights or licences under any of our technology or intellectual property rights, except as expressly assigned in a contract.

• Company respects the intellectual property rights of third parties and we require our users or customers to do the same. For information on these issues you can contact us at : customerservice@adports.ae.

• If you are a copyright owner or representative of the respective owners and you believe that any content made available by Company infringes your copyright, in order to ensure that we take your request seriously, you can send a notification , providing us with the following information in writing:

• Identification of the work protected by copyright or other intellectual property rights that claims has been infringed;

• Identification of the work or other material that claims is infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit to identify such material;

• A statement that you have a good faith belief that use of the material claimed is not authorised by the owner of the respective copyright or other intellectual property right, its representative or by law;

• A statement that the information contained in the notification is accurate and, under penalty of criminal or legal consequences , that the user is, or is authorised to act on behalf of, the owner of an exclusive right allegedly infringed;

• Your name, postal address, telephone number and email address; and

• A physical or electronic signature of the owner of the exclusive right allegedly infringed, or of the person authorised to act on behalf of the owner. You recognise that if you do not comply with all of the above requirements, s ua notification may not be valid.